The customer is always right!
WRONG!
At least that seems to be the case more often than not in my twin island federation. While you can find many courteous employees at various businesses in the federation, there is still an unflattering prevalence of disservice, disrespect, disregard, and even disdain exhibited by many ‘service’ workers.
I can see your heads nodding in agreement already. I invite you to comment and share any incidents of customer disservice you have experienced in the federation. Here is a recent one I witnessed at the RLB International Airport:
December 2007: Waiting to collect checked bags at RLB, a FedEx employee (a young lady), accidentally dropped a large box on the foot of a middle-aged lady (returning national). Her reply to the elderly woman’s cry of pain: “That’s why allyuh need to kip allyuh backside one place!”
{By the way, why does passenger luggage and cargo arrive in the same area of our highly touted international airport? Stay tuned for more on this.}
WRONG!
At least that seems to be the case more often than not in my twin island federation. While you can find many courteous employees at various businesses in the federation, there is still an unflattering prevalence of disservice, disrespect, disregard, and even disdain exhibited by many ‘service’ workers.
I can see your heads nodding in agreement already. I invite you to comment and share any incidents of customer disservice you have experienced in the federation. Here is a recent one I witnessed at the RLB International Airport:
December 2007: Waiting to collect checked bags at RLB, a FedEx employee (a young lady), accidentally dropped a large box on the foot of a middle-aged lady (returning national). Her reply to the elderly woman’s cry of pain: “That’s why allyuh need to kip allyuh backside one place!”
{By the way, why does passenger luggage and cargo arrive in the same area of our highly touted international airport? Stay tuned for more on this.}
No comments:
Post a Comment